Refund policy

Return Policy
Unfortunately, we cannot accept any returns on custom products (such as special orders or personalized items), personal care goods (such as beauty products), all other sale items or gift vouchers. Please get in touch if you have questions or concerns about your specific item.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any questions at lipeluffaco@gmail.com.